Perspectives on High and Special Complexity Teams Management

The project, co-funded by the European Union, aims to improve the vet system in the field of High and Special Complexity Teams (HSC Teams) through 1 innovative VET model, with high replicability. It focuses on improving the skills of the professionals involved in the management of HSC Funding and Tenders, guaranteeing them high quality standards, innovation, multidisciplinarity and market reconnaissance.

The concept of High and Special Complexity Teams is declined as those teams that include a (minority or prevalent) part of human resources with complexity of various types: psychiatric disorders, physical or cognitive disabilities at various levels of functioning, mental distress, and other Special Needs and are related to the labour inclusion of frail persons.

As a Primary Outcome, the project aims to define the figure of the managers involved in the management of HSC the characteristics they must have, the added value, the best way to train them and to make them operational successfully in the extremely complex working environment in which they operate This result can be achieved through 2 Functional Outcomes: the creation of 1 quality VET system aimed at identifying and consolidating transversal competences useful for HSC managers and the creation of 1 Quality Mark that guarantees the competences of the trained managers and gives them an added value that can be used in the labour market.

Who is the project target group?
The primary direct target group are human resources of working age 18-65 who manage or intend to learn to manage High and Special Complexity Teams. The target manager therefore includes resources working in all types of organisations, profit or non-profit, in particular Social Cooperatives and more generally Social Enterprises.
Other direct targets are the managers of Social Cooperatives and other Social Enterprises, towards whom a specific communication campaign will be conveyed aimed at raising awareness of the role of this strategic figure, the type of qualifying path that is being developed, and the need for a general sectoral leap for the benefit of the fragile target of persons with Special Needs (SN) of working age.

The main indirect target or target group are members of HSCs, people with disabilities or psychiatric illnesses who benefit from the training received by managers, as well as staff colleagues without SN. The host institutions, where they work, are the second indirect target. They will in fact see the performance of HSCs awarded or involved in various ways in its activities improved. The third group of indirect beneficiaries are the family members of persons with SN, especially family caregivers, who see an important support for the working success of their loved ones. The last indirect target group are public and private therapists who follow persons with SN, who see the success of their own therapies improved and the possibility of reduced prescriptions of certain drugs opened up.